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A great hair salon experience should always include an excellent consultation. A bare minimum consultation can often manifest itself through phrases like “just give me a trim.”  I would love to contribute a lot more to your consultation by tapping into my wealth of hair knowledge, opinions and advice.  

 

In short, I am so much more than just a person who cuts and/or colors your hair. I am valuable resource of hair expertise, advice and tips. Instead of just telling me what you want, why not try asking the following questions: 

 

1. If you could really do anything to my hair, what would you do? 

 

2. What is your long term vision for my hair?

 

3. Would you recommend I get bangs? 

 

4. What hair color would look best with my hair cut? 

 

5. Where should I part my hair? 

 

6. How would you like to style my haircut today? 

 

7. What is your favorite hair product to use lately? 

 

8. Is my hair as healthy as it could be? What else can I do to improve its condition?  

 

9. How often should I be coming in to keep my hair looking fresh?  

 

10. How can I replicate this hairstyle at home?  

 

Asking these questions will lead to better consultations and will allow you to utilize your hairdresser’s full experience and expertise. You don’t need to commit to every single thing they recommend but I do guarantee your improved consultation will leave you with better results!

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Ryan Goodman

Hair Stylist – Boise, ID
Experience A Life With Color

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Cancellation/Salon Policy

Salon Policy

Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive services.

My appointments are confirmed 48 hours in advance because I know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.


– Less than 48 Hour notice will result in a charge equal to 50% of the reserved service amount.

– “NO CALL, NO SHOWS” will be charged 50% of the reserved service amount. (You are considered a No Call, No Show after 10 minutes of your scheduled appointment)

– Late Arrivals: My time is valuable, and so is yours. If you’re late for your appointment, you lose that time. If you don’t show, you’ll still be charged in full. In turn I promise to honor our appointments, and be on time as well.

– Appointments made within the 24 hour period and need to cancel:  The client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.

– Any multiple services or combos must be held with a credit card. Multiple services or combos not cancelled 48 hours in advance will be charged 100% of the reserved service amount. A credit card “HOLD” transaction may be made on your credit card to reserve the appointment time.

This cancellation policy allows me the time to inform my standby guests of any availability, as well as keeping my schedule filled, thus better serving everyone. These policies are presented and provided in the best quality and tradition of excellent servicing for my established and future clientele.

CONFIRMATION TEXTS

As a courtesy, you will get a text to confirm your service appointments two business day prior to your appointment date. However, it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.

 

REFUND POLICY

 

– Services: There are NO refunds for any SERVICES performed. I stand behind my hair services, I will correct any challenges I have created with your color service within 7 days of the service. I can only guarantee my color services if the prescribed products are purchased. Your services are an investment in you, please protect your investment to the best of your ability. 

 

PRODUCT RETURNS/EXCHANGES

We will accept merchandise for return and/or exchanges only within 30 days of receipt & will be charged a 25% restocking fee. The merchandise must be in original condition along with original materials, accessories, and packaging. Additional fees may apply if shipments are returned damaged or without original packaging.   Shipping charges are non-refundable. Customer is responsible for shipping charges incurred for any returns and/or exchanges. Any returns/exchanges without prior authorization will not be accepted. All returns/exchanges may be subject to inspection before approval.