There are many types of color applications you can choose from when you go to a salon, Here they are: PERMANENT COLOUR Permanent hair color contains ammonia. These colors must be mixed with a developer or oxidizing agent in order to permanently change hair color. Ammonia in color is used to open the […]
What Is The Difference Between Permanent & Semi/Demi Colors? Read More »
Have you ever asked: ”What is my Hairstylist worth?” I get this question as a hairstylist everyday and honestly, I believe you should tip your hairstylist what you believe that they are worth (No sugar coating the truth). To be blunt, I don’t worry about what my clients tip me. I care about these 3
What Should I Tip My Hairdresser After My Service? Read More »
What is Olaplex? Olaplex is a bond multiplier containing a single active ingredient, Bis-Aminopropyl Diglycol Dimaleate. Olaplex works by finding single sulfur hydrogen bonds and cross linking them back together to form disulfide bonds before, during and after services. Disulfide bonds are broken via chemical, thermal, and mechanical processes. Olaplex is free of silicone, sulfates,
What Is Olaplex, & What Products Do They Offer? Read More »
Let’s have a talk about blondes, shall we? Have you seen people walking around with zebra stripes or maybe uneven tones in their highlights or overall color? This is simply because the stylist did not do one simple step… Which is applying toner. What is Toner and why do I need it? A toner is
What Is Hair Toner & Why Do You Need It? Read More »
In the hair industry, there are many different kinds of color corrections, here are just two of them. The first type of color correction is making your dark hair color much lighter. Have you ever gone to the salon and asked to go blonde after you’ve colored your hair with box color more than 4
Why Does It Cost So Much For A Color Correction Service? Read More »
There are so many different techniques these days when it comes to coloring your hair, and I have had so many clients asking what the differences are between each one. Here are the different techniques to help you choose which one you would desire most the next time you come into the salon. Ombré –
What’s The Difference Between An Ombré/Sombre/Balayage/Highlights? Read More »
Why Does Your Hair Get Greasy? Your hair gets greasy for the same reason your face gets oily: glands in the skin produce an oily substance called sebum. Sebum is what moistens hair and keeps it from drying out. The glands that produce sebum (called sebaceous glands) are located next to hair roots in the
Why Does My Hair Get Greasy? Read More »
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive services.
My appointments are confirmed 48 hours in advance because I know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.
– Less than 48 Hour notice will result in a charge equal to 50% of the reserved service amount.
– “NO CALL, NO SHOWS” will be charged 50% of the reserved service amount. (You are considered a No Call, No Show after 10 minutes of your scheduled appointment)
– Late Arrivals: My time is valuable, and so is yours. If you’re late for your appointment, you lose that time. If you don’t show, you’ll still be charged in full. In turn I promise to honor our appointments, and be on time as well.
– Appointments made within the 24 hour period and need to cancel: The client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.
– Any multiple services or combos must be held with a credit card. Multiple services or combos not cancelled 48 hours in advance will be charged 100% of the reserved service amount. A credit card “HOLD” transaction may be made on your credit card to reserve the appointment time.
This cancellation policy allows me the time to inform my standby guests of any availability, as well as keeping my schedule filled, thus better serving everyone. These policies are presented and provided in the best quality and tradition of excellent servicing for my established and future clientele.
CONFIRMATION TEXTS
As a courtesy, you will get a text to confirm your service appointments two business day prior to your appointment date. However, it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.
REFUND POLICY
– Services: There are NO refunds for any SERVICES performed. I stand behind my hair services, I will correct any challenges I have created with your color service within 7 days of the service. I can only guarantee my color services if the prescribed products are purchased. Your services are an investment in you, please protect your investment to the best of your ability.
PRODUCT RETURNS/EXCHANGES
We will accept merchandise for return and/or exchanges only within 30 days of receipt & will be charged a 25% restocking fee. The merchandise must be in original condition along with original materials, accessories, and packaging. Additional fees may apply if shipments are returned damaged or without original packaging. Shipping charges are non-refundable. Customer is responsible for shipping charges incurred for any returns and/or exchanges. Any returns/exchanges without prior authorization will not be accepted. All returns/exchanges may be subject to inspection before approval.
